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The World's Most Trusted Provider of
Critical Communications Solutions for the Enterprise


SWN Direct: A Revolutionary Mobile App for Recipients

One Place for Everything

SWN Direct lets you deliver secure text and voice alerts straight to a mobile app. It’s easy, reliable and cost-effective.

Secure & Flexible Alerts

Text alerts are encrypted and can include 2000 characters and graphics. Alerts can even “vanish” after reading.

LockBox - Easy File Transfer

Send encrypted documents that can’t be edited. Manage versions, or delete across all devices. You’re in control.

Integrated Conference Calls

Alert recipients can transfer into a conference bridge right from the app. Calls are secure, and there are no variable fees.

Geo-Fence Targeting

Easily select alert recipients by their real-time geographic location without compromising privacy.

Send a Test Message

Try it for yourself. Complete this form to test our mass notification system now.

Why We're Different

Unparalleled Reliability

Top-tier, redundant data centers and an industry-exclusive 100% Uptime Guarantee translate into worry-free alerting.

Unmatched Security

DIACAP certification (U.S. Department of Defense) and SSAE 16 SOC 2 compliance illustrate our unrelenting focus on system and data security.

Greater Ease of Use

Send Word Now provides the most intuitive user interface in the industry. Choose from a wide range of options and only see those you need.

Superior Customer Support

Every customer is assigned a dedicated Customer Support Manager (CSM) and given access to live support 24x7x365.

Better International Features

Our solution is designed with the global organization in mind. Multilingual capabilities make it easy to send and receive alerts around the world.

Bolder Innovations

We’re known world-wide for our groundbreaking technology like SWN Direct, our newest mobile app for alert recipients.

Downloads and Resources

All Downloads and Resources »


  • Nov 28 2016

    Another Groundbreaking Innovation from Send Word Now

    ​Today we announced our award of U.S. patent no. 9,485,643. The patent protects the revolutionary technology inherent in SWN Direct, our groundbreaking new mobile app for alert recipients.

    Keep Reading »
  • Nov 21 2016

    Cyber Monday is Certain to Bring Communication Challenges for IT Departments

    ​It's hard to believe Cyber Monday is only a week away. For many traditional and ecommerce retailers, Cyber Monday is the most significant online shopping day of the year. And it won’t stop there. Online shopping over the next few weeks will provide a significant boost to many companies’ bottom lines. Monitoring and communicating information about IT outages and failures associated with online retail shopping can be a daunting task. At any time of the year, IT professionals are under intense pressure to safeguard the security of their organization’s data and physical facilities, and to ensure information continues flowing in the event of a disruption.

    Keep Reading »
  • Nov 10 2016

    A Cyber Attack May be Headed Your Way: Are You Ready?

    ​On October 21, 2016, the U.S. was the victim of a massive, malicious and blindsiding assault—without a foreign machine gun, grenade launcher or tank so much as touching American soil. How is that possible? Because we’re not talking not about a physical attack, but about a cyber attack. And here’s the worst part: While this recent event might have been the largest of its kind to date, it’s not going to be the last.

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  • Nov 03 2016

    Does Your Business Have a Product Recall Communication Plan in Place?

    ​Product recalls can go one of two ways. In the first, worst-case scenario, a product is determined to be dangerous or defective; its manufacturer ignores or reacts sluggishly to the issue; people are unnecessarily put at risk; and consumer trust is irreparably damaged. In the best-case alternative, meanwhile, the manufacturer assumes responsibility; takes quick action; and minimizes harm to both consumers and its reputation alike. What one thing can ensure that your company ends up in the latter category, not the former? A product recall communicationplan.

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Read the Send Word Now Blog

Press Releases

  • Send Word Now Announces Patent Award for its Groundbreaking SWN Direct Technology

    SECAUCUS, NJ, NOVEMBER 10, 2016 Send Word Now®, the leading worldwide provider of emergency notification and critical communications services, announced today its award of U.S. patent no. 9,485,643.  The patent protects the revolutionary technology inherent in SWN Direct, its groundbreaking new mobile app for alert recipients.

    Keep Reading »
  • Send Word Now to Demonstrate Emergency Communications Portfolio at Clean Gulf Conference

    SECAUCUS, NJ, OCTOBER 27, 2016Send Word Now, the leading worldwide provider of emergency notification and critical communications services for business continuity and disaster recovery (BC/DR), announced today its participation in the upcoming 2016 Clean Gulf Conference, November 1-3, 2016, in Tampa, Florida.

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Read More Send Word Now Releases

New Article: Are You Prepared For An Active Shooter Incident?  Download Now >>