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Boston University

“At Boston University, Boston University Medical Center and Boston Medical Center, we have implemented Send Word Now’s on-demand alert and response service to contact our incident command team and emergency responders in the event of an emergency or crisis situation, as well as for weather-related closures or delays. ”

“The ability to initiate a conference call that automatically calls out to command staff, so that we can quickly and easily discuss a critical situation and implement an efficient response is a great tool in an emergency. We have been extremely pleased with the Send Word Now service, it is easy to use, and the Get Word Back feature lets us track responses. The database management system also makes it very easy for contacts to keep their information up to date. ”

“We are now investigating an expansion of Send Word Now from the 400 current contacts to encompass the entire student body. It is important that we communicate with students in the way they are most comfortable, and that will reach them most quickly. Our students and their parents expect Boston University to provide a caring and safe learning environment. Send Word Now allows us a capability to do that.”

– Steve Morash | Manager, Emergency Planning and Response

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