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Retail

Instantly alert employees, franchisors and suppliers to critical events for improved business continuity and operational efficiency

Buyer Be Aware

Every day, consumers look to your retail operation for the goods and services they need and want. And every day, you must be ready to respond to a wide variety of unexpected or urgent situations in order to protect your buyers and your brand. Communication, while a key to success, is complicated by your company’s multiple locations, ever-changing network of people, and variety of business activities.

So how do you notify management, staff and others for the quick resolution of problems in order to safeguard your people and your reputation?

With Send Word Now, you can quickly and seamlessly notify message recipients through virtually any device in just seconds. Plus get the feedback you need to account for staff and uphold safety on a daily basis. You can also mobilize response teams and instantly connect your management team via conference call for better, more immediate collaboration.

When You Need Us

You can use Send Word Now for:

  • Emergency Notification
  • Employee Accountability
  • Product Recalls
  • IT Issues & Cybersecurity Threats
  • Supply Chain Disruptions
  • Conference Calls & Urgent Meetings
  • Customer & Routine Communications

What You Can Do

With Send Word Now you can:

  • Rapidly create and send voice, text and email messages
  • Receive and analyze feedback from message recipients
  • Easily build custom message recipient groups
  • Create time-saving predefined alerting scenarios
  • Launch notifications from anywhere using a mobile app
  • Convene conference calls with the touch of a button and no PIN codes
  • Track all notification activities through online reports
  • Seamlessly integrate with other business systems and databases
  • Easily tailor the solution with optional features such as Desktop Alerting, IVR Designer, Incident Management Service (IMS), SWN Direct and more

How You’ll Benefit

  • Reduced liability
  • Enhanced operational readiness
  • Better situational awareness
  • Faster response and recovery
  • Improved routine communications
  • Greater administrative efficiency

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